Q: What do Bavia services include?
A: Our restorative therapy has been specifically designed to help you recover faster and sleep better. It includes gentle healing massage, eucalyptus infused steam towels and aromatherapy.
Q: When should I order my Bavia service?
A: We recommend ordering at least three weeks in advance of your due date to guarantee availability, but we also take orders up until 4:30 p.m. for same day service!
Q: If I order in advance, how will you know I’m in the hospital?
A: Your Bavia gift box (included with advance orders) contains instructions to give us a call when you are in the hospital at 952.698.7400. Be sure and call before 4:30 p.m. for same-day service.
Q: When should I schedule my Bavia service?
A: Our postnatal therapies are most effective the night after a natural delivery and two nights after a c-section. For hospital and bed rest therapies, we provide treatment when it most fits your needs and schedule.
Q: What if I’m buying this for a friend?
A: First, you are an amazing friend. Congratulations. Second, all you need is your friend’s address and we’ll deliver their gift card for Bavia service in your choice of our lovely pillow pack or our signature gift box. From there, all your friend has to do is call us when they are in the hospital!
Q: What if my friend just gave birth and is currently in the hospital?
A: We are happy to accommodate same-day and next day services. Please call us at 952.698.7400 to set up a time and schedule an appointment.
Q: Do patients need doctor’s permission to have Bavia Body Therapy?
A: Postpartum parents do not, but we do require doctor’s permission for bed rest and all other areas of the hospital. Therapeutic massage has been shown to be significantly beneficial to many areas of care but it is always important for the patient’s doctor to be included in all aspects of patient care.
Q: Are Bavia services reimbursable by insurance?
A: Yes, your F.S.A. Flexible Spending Account funds will cover your service! Simply download the FSA form, have your doctor sign it and submit it to your insurance with your receipt.
Q: Are the nurses supportive of these services?
A: Nurses have told us that their patients sleep better, use less medication and are visibly less anxious after their Bavia Body Therapy. Without speaking for anyone or everyone specifically, the nurses we are lucky to work along with have been very supportive of our care.
Q: Bavia is not available at my hospital, will you be coming here?
A: Due to the huge success of this program in the Midwest we have already begun to expand to the east coast area and have plans to open up several locations through out the country. Please contact your hospital to find out if we will be coming there soon! You can also send us an email including the name of your hospital if you would like us to reach out to them.
Q: What if I forget to call and go home without redeeming my gift card?
A: We understand that things can be hectic after you have a baby and as a result, we have had customers who have forgotten to redeem their Bavia gift card. While Bavia Therapy is most effective while you are still recovering in the hospital, we can also do a home service. Refunds are also available.